![]() ![]() If a training facility does not see the TSS Trainer activation option, please contact TSS Plus will provide the premium package from the TSS cloud to the TSS workstation: DiagnosticLink, DDDL, DRS, DDEC Reports, Bendix ACom, OPTIMAAX, Service Ranger, Wabco Toolbox Plus, and Cummins INSITE. Training facilities are provided additional TSS Trainer license suites for the purpose of training activities. The TSS Trainer option is available to dealer locations designated as training facilities via SSI by the Service Training Academy. This package can be upgraded to TSS Plus (for authorized users).Īctivating TSS Trainer will provide the basic package from the TSS cloud to the TSS workstation: DiagnosticLink, DDDL, DRS, DDEC Reports, Bendix ACom, and OPTIMAAX. This was fixed in v.34474.Īctivating TSS will provide the basic package from the TSS cloud to the TSS workstation: DiagnosticLink, DDDL, DRS, DDEC Reports, Bendix ACom, and OPTIMAAX. Check the Event Viewer log for a TechServiceSuite Error “Error retrieving application manifest.” If so, install latest TSS version. Some Windows 7 systems may experience errors. If so, this could be the TLS 1.2 issue.Be sure to include a brief summary of the issue and attached the Event Log. If the above action does not resolve the issue, export an Event Log and report the issue to Nexiq Support. If any of the files are 0 KB, delete the file and open TSS again.įor example, if the settings.xml file is 0 KB, delete settings.xml and restart TSS:Ĭ:\ProgramData\DTNA\TechServiceSuite\Data.xmlĬ:\ProgramData\DTNA\TechServiceSuite\Dtna.xmlĬ:\ProgramData\DTNA\TechServiceSuite\OemApps.xml Check the Event Viewer Log for a TechServiceSuite Error “: Root element is missing.” If the Event is present, there is an issue with a corrupt xml file.
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